Sensor stuck with free air test

Hi,
I have a Spartan 3 lite with LSU adv, which is about 50 miles in use. According to the troubleshooting guide, the initial start sequence works fine, but the free air output is fixed at 2.5V. Additional lighter gas changes the output, but not to 0V. After a while it jumps back to 2.5V. What is wrong?

Can you private message me with your order number?