New out of box Spartan 3 v2 free air test gets 2.6v on green wire

Hi, I just purchased the Spartan 3 v2 from DIYautotune about 1 1/2 months ago and just powered it up a few days ago. With the car running wide band gauge goes to 12.6 af and locks. Checked the voltage at the green wire and I get 1.6v and then the 3.3v. I removed the O2 sensor from exhaust and I get 2.6v not the 5v in free air. Also tried brake cleaner on a rag on O2 and no change. Any help would be appreciated. Thank, Tony
DIYautotune order # 387384
14point7 Spartan 3 V2 Wideband Controller

1 item from DIYAUTOTUNE.COM - INT’L

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Order number

387384

Tracking number

1Z879FF70327286893